Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With nearly 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Their mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2015, they served more than 22,000 health care facilities, including 62% of U.S. acute care hospitals, 81% of U.S. acute care hospitals with more than 100 beds and 73% of U.S. medical practices with more than 50 physicians.
Whether it's in the hospital, medical practice, ambulatory or home care setting, we partner with clients to create and sustain a high-performance environment to ultimately improve the patient experience. Our comprehensive suite of health care solutions helps clients meet their goals of improved quality, better care and lower costs.
Press Ganey provides both ongoing advisory services and consulting in all phases of performance improvement. Our patient experience advisors are uniquely trained and skilled to identify areas of opportunity and help clients implement targeted improvement plans. Our consultants, whose health care experience is a true differentiator, work in partnership with organizations to identify and implement best practices across their operations.
The Press Ganey Improvement Portal (patent pending) provides organizations with insights into the voice of their patients across the continuum of care through easy-to-use online dashboards and reports. Supporting all levels of an organization, the Improvement Portal provides an executive overview of your organization’s current performance across care settings, the ability to drill-down and pinpoint your most promising improvement opportunities, and the ability to monitor performance on specific survey measures. The Improvement Portal enables quick identification of improvement opportunities so you can take immediate and targeted action for performance improvement.
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